Shipping Policy
We ensure that your jewellery reaches you safely, securely, and on time.
Every order is packed with care and shipped through trusted delivery partners.
Order Processing Time
- Orders are processed within 1–3 business days after confirmation
- No processing or shipping on Sundays or public holidays
Shipping Locations
- We currently ship across India
- For international shipping inquiries, contact us directly
Shipping Charges
- Free shipping on prepaid orders above ₹5000
- ₹350 standard shipping charge below ₹5000
- Additional charges may apply for COD orders
Delivery Time
- Estimated delivery timeline: 7–10 business days
- Delivery times may vary based on location and courier availability
Order Tracking
- Tracking details are shared once your order is shipped
- Updates may be sent via SMS, Email, or WhatsApp
Packaging
- All jewellery is packed securely in tamper-proof packaging
- Designed to ensure safe and damage-free delivery
Delays & Exceptions
- Delays may occur due to weather, logistics issues, or festivals
- We will assist you in tracking delayed orders
Incorrect Address
- Please ensure shipping details are accurate
- We are not responsible for incorrect or incomplete addresses
Damaged or Lost Packages
- Contact us within 48 hours for damaged or lost packages
- Please share photos if applicable for faster resolution
Contact Us
- Email: jharokhha@gmail.com
- Phone / WhatsApp: 7976783749
